I was honestly surprised by the quality. The heels look even better in real life. Super elegant and comfortable enough to wear all night. I got so many compliments at my event. Definitely ordering again!

Collins R.

I was a bit hesitant at first, but everything went smoothly. Shipping was faster than expected and the sizing guide was accurate. The shoes are stunning and feel high-end.

Jasmine D.

These heels made me feel so confident. The design is unique and really stands out without being too much. Perfect for special occasions. I felt like I was walking into a runway moment.

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Luxury Women’s Heels by Marvetti

Marvetti women’s heels are designed to elevate every silhouette with elegance and confidence. Our collection features elegant heels, evening heels, and refined designs created for modern women.
Whether for a special occasion or to add a sophisticated touch to your everyday look, Marvetti heels combine style, comfort, and quality.
Discover our women’s heels collection and find the perfect pair to express your style with confidence.

General

Frequently asked Questions

Are your shoes in US or EU sizes?

All our footwear is listed in EU sizes. For international conversions (including UK and US sizes), please refer to our size chart for the best fit.

Do you run sales or offer coupon codes?

Our promotions and exclusive offers are shared directly with our subscribers. We do not publicly advertise discount codes.

New customers can receive a special offer by signing up for our email list. Be sure to subscribe to stay updated.

Do you carry half sizes?

Our footwear is available in whole sizes only. If you typically wear a half size, we recommend sizing up to the next whole size for the most comfortable fit.

How do I write a review for a product?

About 10 days after your purchase, you’ll receive an automated email inviting you to leave a review. This email also includes an option to upload photos.

Please note that if you’ve opted out of our emails, you won’t receive this invitation.

Can I change my order after it is placed?

You can edit your order within 30 minutes of placing it.

Domestic customers can use the “Edit” button on the confirmation page or in their confirmation email.

International customers must contact us immediately at admin@marvetti.store for address corrections only.

Shipping

Frequently asked Questions

Where do you ship to and do you offer pick-up?

We offer worldwide shipping, with the exception of Haiti and the Dominican Republic.

Please note that as a shipping-only facility, we do not have a retail storefront and are unable to offer local pick-up or visitor access.

How soon will my order ship?

Orders placed before 18:00 PM NY on business days are sent to our warehouse for immediate processing. Orders placed after 18:00 PM NY or on weekends will begin processing the next business day.

The Order will be dispatched within 2-3 business days.

I don’t have a tracking number yet. Is something wrong?

Tracking numbers are sent by email once your package has been prepared for dispatch.
The delivery date shown at checkout is an estimated end-to-end timeframe, which includes both order processing in our warehouse and shipping transit time.
These estimates are regularly updated to reflect demand during busy periods such as holidays or promotions, so the timeline you see is already adjusted to our current processing capacity.

Is shipping free?

We offer free shipping to the United States, France, and Italy.
For all other countries, shipping fees are automatically calculated at checkout based on your location.

How do I place an international order?

To place an international order, first ensure the country selector at the top of our website is set correctly to your location. This will ensure accurate currency display and available shipping options.
At checkout, once you enter your shipping address, all applicable shipping fees, duties, and taxes will be automatically calculated before you complete your order.

How do I track my order?

Once your order has shipped, you will receive an automated shipping confirmation email containing a “Track My Order” button.
Simply click the link in the email to view real-time updates on your shipment.

What if I entered my shipping information incorrectly or it’s missing details?

We ship all orders exactly as the shipping information provided at checkout. Please review your order confirmation immediately to ensure all details are correct.
If you notice an error, contact us right away at admin@marvetti.store with your order number and the correct information.
Please note that we are not responsible for delays or lost packages caused by incorrect or incomplete shipping details provided by the customer.

Returns & Exchanges

Frequently asked Questions

Can I return something I bought?

Yes, we accept returns within 45 days of the purchase date for a refund or exchange.
Condition: Items must be defect, with photo evidence provided.
International returns: We provide a return shipping label, and the cost is deducted from your refund. Original shipping fees, duties, and taxes are non-refundable. For VAT refunds, please contact your local tax authority.
Exclusions: Closeout and Final Sale items are not eligible for return.

For full details, please visit our Return & Exchange Policy page.

What if I want to exchange for another size?

We offer a one-time exchange for a different size of the same item.

Please note:

Limitations: Exchanges are only available for size changes. We cannot process exchanges for different colors or styles.
Shipping: All exchange orders are shipped via Economy shipping only.
Subsequent returns: If an exchanged item is later returned, it may be subject to a restocking fee.
International orders: We do not offer direct exchanges for international orders. In this case, please return your item for a refund and place a new order for the correct size.

For full details, please visit our Return Policy page.

How do I start my return?

To start a return, please visit our Return Policy page. There you will find the return portal and step-by-step instructions for both domestic and international orders.

What if my shoe is defective?

If you believe your item has a manufacturing defect, please contact us at admin@marvetti.store within 15 days of receiving your order and before wearing the shoes. Please include your order number and clear photos of the issue.
Do not return any items without prior authorization, as unauthorized returns may be rejected.
If a defect becomes apparent after the shoes have been worn, each case will be reviewed individually at our discretion

When will I get my refund?

Once your return arrives at our warehouse, please allow up to 7 business days for our team to inspect and process your refund.
After approval, it typically takes an additional 3–4 business days for the funds to appear in your account, depending on your bank or payment provider.

What if I want to exchange for a different style or color?

Direct exchanges are only available for size changes of the same style and color.

Luxury Women’s Heels by Marvetti

Luxury Women’s Heels Designed for Elegance

The Signature Collection

White Sculptural Women's Heel Sandals

Black Ankle-Strap Women's Heels with Gold Accent

Gold Crystal Strap Stiletto Women's Heels

Clear Women's Heels with Crystal Bow

Rhinestone Wrap Women's High Heel Sandals

Nude Bow Ankle-Strap Stiletto Women's Heels

Find Your Perfect Pair

What Our Women Say

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Luxury Women’s Heels by Marvetti

General

Shipping

Returns & Exchanges

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